Their webmail works fine, and when this account is added to the Windows Mail app, everything works perfectly. These are the common reasons why the IMAP folder is not syncing. To resolve the IMAP issue, I will explain different solutions in the upcoming section of the article. It's just a little bit technical, but we have an IMAP proxy that chooses from some different backend IMAP servers. If the user account ends up on an old IMAP server implementation (in that case f.i. a Cyrus imapd 2.4.17), IMAP Client of iOS 18 Mail app doesn't work. If the proxy directs requests to a newer IMAP server implementation (f.i Cyrus imapd 3.6.1), the iOS 18 Mail app works as expected, even the requests are handled by the same IMAP server proxy.

Why IMAP Folder is Not Properly Syncing?

While these solutions work, there is are chance that it will happen again. To avoid that, you have to take some precautionary steps. Subscribing to a folder makes it appear in the Folder Pane, but one might not always want Outlook Not Sending or Receiving Email a folder to be synced automatically if it is mainly an archive folder or one that seldom receives new mail. This limits the amount of network traffic and improves performance for syncing important folders. You should look at your Outlook desktop client settings to review the default synchronization schedule and tweak anything you can to get it to poll Google's IMAP servers more frequently. I access the IMAP servers from 3 different machines, and they all see the changes from each other.

Chosen Solution

I use both webmail and Outlook desktop client to access my Gmail. I am normally looking at the All Mail folder on Outlook. Whenever I drag messages from the All Mail folder to the Trash folder on Outlook, these messages Outlook stuck updating folders solution remain visible in the All Mail folder when accessed via webmail.

IMAP folder sync issue in the new Outlook (moved emails not syncing to webmail)

When you synchronize mail using IMAP between Gmail and a desktop mail client such as Outlook, there is a necessary delay between changes made independently at both ends being synchronized in both directions. When you are accessing Gmail via the web application everything is hosted on Google's cloud servers. So it must be something in IMAP protocol handling on the old server that makes the iOS Mail app go out of sync or crash the syncing mechanism on the iOS device. Maybe some encoding behavior or just a different linefeed or something that has changed over the years... Otherwise why even have the ability to auto-sync? If I need to click on each folder to force the sync/download from server then auto sync serves no purpose.

• Suspect some Apple Dev's have been lazy with some code in IOS18's mail.app and its causing the issue.
• Ok so my mistake the Properties option is there when right clicking folder - I was only focused on right clicking on the email address to take me to server setting I was not clicking on the actual folder.
• I right click a folder and Properties and it take me to attached windows.
• So, here are the solutions you solve the problem of the IMAP folder not syncing.
• But only when you close/open the mail again.
• I access the IMAP servers from 3 different machines, and they all see the changes from each other.
• That’s why, here I am to help you in this situation by providing you with solutions.

My accounts in Mail app stopped to sync post update

Simply making a change in Outlook does not in and of itself mean that anything has changed in Gmail. For example, you can disconnect from the Internet and make changes. Outlook needs to explicitly reach out to Gmail and communicate expert Outlook tips by FixTechGuide the changes you've made. I would suggest that frequent changes to folder contents on multiple devices will make it go wrong. Stack Exchange network consists of 183 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. This anomaly also occurs when using the hosting system (first type), using different names for inbound and outbound servers.

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Mohit is a Microsoft Certified expert for all things Microsoft. He brings a unique perspective gained from nearly a decade of active participation in various IT forums, blogs, and social media. Through this hands-on experience, he has acquired knowledge in diverse domains like Microsoft 365 Cloud, On-Premise Exchange Server, AD, and Entra ID. At first, I was thinking it may be an issue with certificates, but it's not... I went to a bunch of online TLS tests and the mail server is fine and the certificates are trusted...