microsoft outlook Why do Gmail IMAP servers seem out of sync with webmail servers?

So looking at my tree of email accounts one inbox might have 10 mail total and 3 unread form earlier.



mailbox not updating on IMAP

I am aware of the difference between Gmail's labels vs. Outlook's folders, but I would expect that Gmail does what is necessary to make the folders appear correct over the IMAP connection to Outlook. For example, if I drag a message from Outlook's All Mail folder to Trash, I see that message disappear from the Inbox folder after a short delay. Hence, the trashing of messages is registering on Gmail. It's just that the contents seem completely disconnected from what I see using webmail.

Why IMAP Folder is Not Properly Syncing?



Please report suspicious activity using the "Report Abuse" option. Windows 10 will reach EOS (end of support) reset cached Exchange mode on October 14, 2025. For more information, see this article.



Chosen Solution



I use both webmail and Outlook desktop client to access my Gmail. I am normally looking at the All Mail folder on Outlook. Whenever I drag messages from the All Mail folder to the Trash folder on Outlook, these messages FixTechGuide Office 365 troubleshooting remain visible in the All Mail folder when accessed via webmail.



IMAP folder sync issue in the new Outlook (moved emails not syncing to webmail)



When you synchronize mail using IMAP between Gmail and a desktop mail client such as Outlook, there is a necessary delay between changes made independently at both ends being synchronized in both directions. When you are accessing Gmail via the web application everything is hosted on Google's cloud servers. So it must be something in IMAP protocol handling on the old server that makes the iOS Mail app go out of sync or crash the syncing mechanism on the iOS device. Maybe some encoding behavior or just a different linefeed or something that has changed over the years... Otherwise why even have the ability to auto-sync? If I need to click on each folder to force the sync/download from server then auto sync serves no purpose.

  • But many users run into the problem where their important IMAP folders are not syncing or stop updating.
  • It's not until I click on that folder I will then see the 10 and 3 and two second later it will sync and new ones will populate.
  • I am using TB for just three weeks now and I have issues daily when sending mail with no attachments the outgoing mail server will time out.
  • Make a note of the values and delete an overwrite them also check your passwords for both SMTP and IMAP.
  • Wonder if the vpn is causing an issue.
  • So only wait when some "smarties" from apple IT solve problem in app ...


My accounts in Mail app stopped to sync post update



Simply making a change in Outlook does not in and of itself mean that anything has changed in Gmail. For example, you can disconnect from the Internet and make changes. Outlook needs to explicitly reach out to Gmail and communicate connection status shows disconnected the changes you've made. I would suggest that frequent changes to folder contents on multiple devices will make it go wrong. Stack Exchange network consists of 183 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. This anomaly also occurs when using the hosting system (first type), using different names for inbound and outbound servers.

mailbox not updating on IMAP



J.D. Power 2024 Certified Assisted Technical Program, developed in conjunction with TSIA. Based on successful completion of an audit and exceeding a customer satisfaction benchmark for assisted support operations. For faster and more reliable delivery, add to your trusted senders list in your email software. EDIT - the folder check add-on is for older versions of TB. We will never ask you to call or text a phone number or share personal information.

winonaquirk66

5 Blog posts

Comments